![]() HE STATED THAT SOMEONE KNEW THAT TRUCK WAS ACTING UP. (25 cents a mile) for non -profit We are tax exempt 501 (c) 3 agency.1808196331538 Receipt says 15% off next rental, never happened.Ģ988300002202- $222.41 (25 cents a mile non profit) ****ġ808330481512- $446.69 refused tax exempt letter 63 cents a mile not 15% discountġ808325994890 $ -660.00- refuse tax letter TRUCK BROKE DOWN, HAD TO WAIT 3 HOURS FOR A CERTIFIED BUDGET MECHANIC TO COME TO LOCATION, HE CRAWLED UNDER TRUCK, BEAT ON SOMETHING WITH A RATCHET, STARTED TRUCK, SAID DONT TURN OFF UNTIL BACK TO LOCATION. Spoke with Joe at corporate office, promised discount did not ever get pd $ 315.00 I go same place, almost same miles every time. Rented truck, not at location when went to get sent 30 miles out of way to get, still charged for all the extra miles. It will take two additional months to pay bank full amount taken out by Budget.Ĭan someone contact me to discuss further (201)344-0711 This situation has made her ill by adding stress to her since her rent and bills can’t get paid due to insufficient funds. We are respectful requesting reimbursement of my mothers social security money that was taken from her banking account. If the truck was dropped off at a Budget site there should be systems in place to notify renter that truck needs to be pick up and dropped at appropriate site or Budget should still accept the truck into inventory since it is a Budget location. My mother is disabled and a senior with limited funds and your company drafted every dollar she had left in her account.at the same time leaving her with over draft fees and balance of $1000 still needing to pay the bank to cover Budgets draw. My mom was not notified until 14 days later and was charged for 15 days. Truck was mistakenly delivered to wrong Budget site in the same City and State. I would appreciate a call or some acknowledgement of this complaint. Would you send your parents across the country in a truck in this condition? I would not give this experience a single star. The people working in the Palm Springs office should be ashamed of themselves. ![]() Your company should be ashamed to send two 70 year olds on a cross country move with a truck in this condition. I feel we should be compensated for the extra fuel and the cost of the DEF. There was also a terrible sound from the engine meaning there was a bad injector. We spent over $3200.00 for this truck not to mention the extra amount for gas because of the poor maintence of this truck. ![]() ![]() The truck would never go over 50 miles per hour and going up hill would slow down to about 35 miles per hour. The road side service was very helpful and about 3 hours later and spending $25.00 for 5 gallons of DEF we were finally back on the road. So when we were leaving Missouri first thing in the morning we broke down after getting gas. The girl in the Palm Springs office specifically told my husband DO NOT MESS WITH THIS referring to the DEF tank. We broke down in Missouri because we were told not to touch the tank that was to have the DEF in it. The truck did not have prober head lites so we were unable to drive after dark or before daylite. My husband were moving from Joshua Tree Ca to Canton Ohio and we are both 70 years old. The truck was not serviced nor was it clean. Finally 5 hours a truck came in and we were called to pick it up. We ordered our moving truck 6 weeks in advance and the day we were to pick it up there was no truck waiting for us.
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